Shipping Policy


SHIPPING CHARGE

For orders below P500 pesos, there will be a shipping fee of P100 pesos for Philippine orders. For orders above P500 pesos, shipping will be free.

RETURN POLICY 

NO REFUNDS. EXCHANGES ONLY within 10 days from when shipment is received. All exchanges are dependent on existing stock. Notice must be given to info@zerothreetwo.com within 2 days of receipt for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition with both the printed receipt and return form when returned.

Domestic customers are financially responsible for shipping the item back to The Assembly for the exchange. International customers are financially responsible for shipping the item back to The Assembly for the exchange, as well as for shipping the exchanged item back to their respective country. Any item(s) purchased at a normal price before the start of a sale may not be exchanged for items at sale price. We will not issue a credit for the difference in price on items purchased before the start of sale. ***ALL SALE ITEMS ARE FINAL. NO EXCHANGES OR REFUNDS.***

DELIVERY

We reserve 5 business days to process any order placed. But it generally just takes 2 to 3 business days from when we verify your payment. If your area is an OUT OF DELIVERY AREAS, then usually 5-10 days.

For OUT OF DELIVERY AREAS, there will be an added delivery charge. There are some places in the Philippines that aren't readily accessible. These are called OUT OF DELIVERY AREAS. This makes shipping costs much higher than anticipated. If you are in or near a major city like Cebu, Manila, Bacolod, Davao, etc., you won't have a problem. If you happen to be in Agusan del Sur (This really happened), we'll contact you after your checkout and ask for a delivery charge. If you choose not to push through with your order, we'll gladly refund you. 

If you have any questions, you can email us at info@zerothreetwo.com. We're very good at replying to email. If there was no reply, it was either (a) it's a holiday (b) the internet in the whole Philippines has crashed (c) we died or (d) your email hit the SPAM folder.